Track Application Status
You need to log in to your account to track your application. No phone calls. No ticket systems. Self-service only.
Log in with the email you used during your application submission to view your status.
Login to Track StatusStatus Definitions
Once logged in, your application will show one of the following statuses. Here is what each one means — no jargon.
| Status | What It Means | What You Should Do |
|---|---|---|
| Submitted | Application received and queued for processing | Nothing. Wait for it to move to the next stage. |
| Under Review | The UK Home Office is reviewing your application | Nothing. Do not submit a duplicate application. |
| Approved | Your ETA has been granted | Check your email for the confirmation. Your ETA is linked to your passport. |
| Denied | Your application was not approved | Check your email for the reason. You may need to apply for a visa instead. |
| Additional Info Required | The Home Office needs more information from you | Check your email and respond within the given timeframe. |
| Cancelled | You or the system cancelled this application | If unintentional, submit a new application. |
How Tracking Works
Email Notifications
Every status change triggers an automatic email to the address you provided. Check your spam folder if you have not received one.
Account Dashboard
Log in to see real-time status, submission date, and any actions required. No need to contact us — the data is there.
Common Tracking Questions
My status has not changed for 3 days.
Most applications are processed within 72 hours. Some require extended review (up to 10 working days). This is controlled by the UK Home Office, not by us.
I cannot find my confirmation email.
Check your spam/junk folder. If still not found, log in to your account — the status is always available there.
Can I speed up the process?
No. We do not offer "rush" or "priority" processing. All applications go through the same standardised queue at the UK Home Office.